No activation is required for Fleet Card, it can be used immediately with the 4-digit pin. Speedpass needs to be activated before you can use it. When Speedpass arrives, kindly put your name, sign and fax the activation letter to Esso Speedpass Centre at 68626601 or send the activation letter as an attachment to custcare_bc@abecha.com.

Fleet Card

1. Swipe the card and key in 4-digit pin to activate pump.

2. The pump icon will light up indicating that your Fleet Card is being read. Wait for the approval message on the screen. Choose your Synergy fuel product and top up. Replace nozzle and the pump icon lamp will go off. If you need a receipt, press ‘receipt’.

3. That’s it! Your Esso Fleet Card will be billed on weekly basis.

Speedpass

1. Point key tag to activate pump.

2. The pump icon will light up indicating that your Speedpass is being read. Wait for the approval message on the screen. Choose your Synergy fuel product and top up. Replace nozzle and the pump icon lamp will go off. If you need a receipt, press ‘receipt’.

3. That’s it! Your Esso Fleet Card will be billed on weekly basis

No. The Fleet Card can only be used for fuel purchases at ESSO.

Yes, 2 transactions can be made per day on either your Fleet Card or your Speedpass, which allows you a maximum of 4 transactions a day. This is an ExxonMobil security feature to minimize unauthorized usage due to lost or stolen cards

By default, the monthly credit limit is SGD 800 for each vehicle. The transaction will be stopped if you exceed your credit limit. However, you can email us at custcare_bc@abecha.com to change your credit limit.

No, there is no minimum spend.

A Fleet Card has a 4-year validity period and all active transacting cards will be renewed automatically. You will receive a new card within one month of your Fleet Card expiry date. Your Fleet Card and Speedpass will be deactivated if there are no transactions for 6 consecutive months.

No, the Abecha-Esso Fleet Card provides upfront discount.

You can email us at custcare_bc@abecha.com to update your personal information.

You would have to call Abecha’s hotline at 63331188 Option 1 to request to deactivate the Fleet Card &/or Speedpass immediately. Alternatively, you can email custcare_bc@abecha.com and the Fleet Card &/or Speedpass would be deactivated within 1 business day. A replacement Fleet Card &/or Speedpass will be sent to you at your mailing address within 10 working days.

You can email custcare_bc@abecha.com to request for a new pin number. Kindly provide the fleet card no., vehicle no. and mailing address. A new pin no. will be sent to you within 7-10 working days. Please note that if you key-in your pin no. more than 3x incorrectly, your fleet card will be temporarily suspended and it will only reset after 24 hours.

Yes, provided that upon card creation your fleet card have an option to change the original pin number.